Updates that paint a picture. Essentially, Comfort Settings are a predefined heat/cool setting that can be applied to a specific period of a day. This tells your ecobee what temperature you want your home to be during your Activities. Up until today, I have been happy with the IFTTT/Life360 solution for geofencing when multiple location devices (such as our phones) all leave and return. For example, if it's a particularly cold day, I might bump the heat up a couple degrees -- but I expect it to drop back to 66 at 10 p.m., which is what the thermostat is programmed to do. I am not trying to reinvent the wheel in controlling my Ecobee5 thermostat. Adjust to the desired temperature, then tap Save. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. © 2021 CNET, A RED VENTURES COMPANY. ecobee thermostats work with radiant heating systems, multistage, and dual-fuel heat … Keep waiting for an update. Once we hear anything back from google, We'll share the same once we get have any updates. My Away and sleep comfort settings are fine, but when it comes to my Home setting is where I … With this broken, it nullifies a lot of the usefulness of these thermostats, and makes me seriously consider selling them and replacing them with something like Honeywells. 1. Automatically adjusts the temperature for energy savings when you leave home and restores your comfort settings when you return. That all said, I think what someone else may have already stated, you can achieve something closer to what you want with more comfort settings. Set it to Until next activity and you're done! [/quote] Same goes with sleep. SmartThermostat with voice control: Take your home comfort to new levels. I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. How to Access & Adjust Comfort Settings. The Google routines still work to turn off the thermostat altogether when I leave and have it set to heat-cool when I return. Can't save comfort settings. Press question mark to learn the rest of the keyboard shortcuts. I have a schedule set with 5 total comfort settings in use. We update the app regularly to ensure the best experience for you. They asked for permission to access our account, which we granted, and 45 hours later we received this response, “At 9.40 pm yesterday it was call for cooling because this is going to pre-run the cooling before the next schedule starts. Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. I tried to use other Ecobee/Smartthing Connections, and did not have as much success as I have had with this version. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. Removed and re-added again, and it stopped working completely. Schedule a Vacation Mode in Advance. Note: I just recently got my Ecobee installed in my new house and have been working through all the settings to get it set up the way I want. Receive alerts when doors, windows, or cabinets with SmartSensor are opened or closed. But it does not work during Sleep setting. They keep you comfortable while saving you money. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. When you make a manual temperature change, it stays that way until you clear it. Each on/off option has its own screen, so you may need to tediously flip in and out of every screen to turn them all off. I'm enjoying it. Everything should go back to normal. The comfort settings are one of the many features than can be accessible through the ecobee APIs, and is one of the many advantages of the Ecobee thermostat over Nest and other smart thermostats on the Then go to Manage HomeKit. Turn it off, wait a few minutes, and then turn it back on again. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. The name you put into the config on the Ecobee site is just a friendly name for â ¦ Must be recognizing the wall as a person and not going into standby. I do want bedrooms averaging during Sleep when they are used. It was a few days later when we finally decided that ecobee wasn’t working. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. I got the same thing. Out of the box, the Ecobee does one thing very, very wrong. Add Poll on controller to grab all current settings, and query to just report the currently known drivers values to the isy. Can't save comfort settings. Ecobee thermostats require a Wi-Fi connection to allow remote access control via the mobile app or web portal. If I go back in … Press J to jump to the feed. Total Home Comfort and Security Bundle. Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. Will try tonight! Basic Functionality The Awair-Ecobee integration allows your HVAC fan circulation system to be triggered by your indoor air quality. I removed the device on the app. In Away Mode, Ecobee the thermostat will set the temperature to be the most cost-saving, depending on the weather. Version History. Close. Ecobee really wants you to use Eco+. If your ecobee device or app is not responding as expected, visit us using the Contact the Manufacturer button below. A smart thermostat can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. Why is my Ecobee showing question marks? • Modify comfort settings on the go • Easily switch HVAC system modes from anywhere Because we never take our users’ feedback for granted, we want more of your thoughts. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. Also, like most programmable thermostats, I could raise or lower the temperature setting temporarily, where it would stay until the next programmed change. We do care about our customers. I have a schedule set with 5 total comfort settings in use. Fix another issue found when Ecobee servers are not responding. Press question mark to learn the rest of the keyboard shortcuts. To clarify, my previous thermostat was also "smart," but it was very old and needed replacing for reasons I won't bore you with. Then select Settings. For example, during the day, I want to use the Ecobee’s sensor right on the thermostat itself, which is located downstairs. I love everything about it and how it is connecting with my set-up. Does anybody know what these might be equivalent to? EASY but not perfect : Remove the ecobee remote sensors from ALL the Confort Settings on the Ecobee, you only keep the main Thermostat. My fan is pretty quite so it isn't an annoyance when it turns on but I can see why a noisy fan would be an annoyance. Support. Current wiring is an R, C, and an i+ and i-. But just like you I am still a customer. It’s kind of annoying, so it would be wise to install the other skill as well. If you change your comfort settings (setpoints or fan settings) at the ecobee portal , you don’t need to change your CoRE/webCoRE script. Here's how to make it right. Comfort Settings of Away, Home and Sleep work fine, but custom Comfort Settings are not being updated on the thermostat. Makes no sense. Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. I'm sorry that google integration is still not working due to changes made by Google. Log In Sign Up. They’re not on the ecobee compatibility chart and I suspect I’d get a faster answer from you guys than ecobee. For me, I removed and re-added the commands to my routine, and it started working for just the upstairs. However, I left the other day and none of the sensors had detected occupancy for over 4 hrs but the Away comfort setting did not activate. Removed and re-added them again, and it worked for just the downstairs. RELATED: How to Schedule Your Ecobee to Go Into Vacation Mode. Tap Comfort Settings. User account menu. Google Assistant. Compatible with most HVAC systems. Go to Wi-Fi. Click here for a detailed description of the feature. However, the newer skill allows you to do a lot of cool things. With Follow Me enabled, your thermostat's built-in occupancy sensor and your SmartSensor(s) detect which rooms you and your family are in and your ecobee thermostat sets your home's temperature to prioritize comfort in those rooms. Do not add that sensor to the sleep comfort setting. 1 Review Your Ecobee and HomeKit Network Settings. Flair will assume this … Again, I don't know what could've possibly changed google-side to break this. Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. Out of the box, the Ecobee doesn't work that way. To avoid this, your ecobee makes the transition from one Comfort Setting to the next, gradually. The next part of the schedule are your Comfort Settings. Thanks again! New comments cannot be posted and votes cannot be cast. Select the Comfort Setting you wish to customize. Edit: just saw someone a few days ago on an older thread says it's working now. Now a part of eco+, Smart Home & Away detects when you’re away faster than before, making your home more efficient. The ecobee approach on the fan isn't as flexible as it could be. Hi All, I am new to Ecobee. Now close the Settings window. We delete comments that violate our policy, which we encourage you to read. Thank you for contacting ecobee Support. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. Working hand-in-hand with your Comfort Settings, Follow Me mode allows you to target comfort where it matters most. This process usually takes about 30 minutes. Configure Schedules and Comfort Settings. 1. Every smart sensor can be paired with your Ecobee thermostat. Make sure Wi-Fi Radio is … To whom it may concern (i.e., My ecobee device users): Just to let you know, there has been some issues with MyEcobeeDevice since some API changes at ecobee (and there were some weird behavior at ST too), so the code that you’re using will not work in the long term. I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. Samsung SmartThings. I'm having a problem with my Ecobee3. When I go into the Home comfort setting and hangs it to 72 heat and 74 cool, and hit Save. 2.0.30: JimBo. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Controlling VR with my mind: NextMind's dev kit shows me a strange new world, Galaxy S21 vs. S20 vs. S20 FE vs. To disable Eco+ settings, select Eco+, then select each of the four options you want to disable. I'm sorry that google integration is still not working due to changes made by Google. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. Tap the temperature controls to open them. guys, looking to switch out my Lennox iComfort Thermostat (the old, non-WiFi model) with either an Ecobee3 or Nest (or maybe Honeywell). Because each Comfort Setting might have an entirely different mixture of participating sensors, a sudden change from one Comfort Setting to another could result in a rapid rise or drop in average temperature. Follow Me . Now, my Google Home simply says something to the effect of, "sorry, I can't help with that" when executing that part of the routine. I had them integrated just fine. So yes it looks like there is a permanent hold but more strange is the fact that the temperature range setup in Home app are not being applied to the thermostat and the furnace isn’t even turning on unless I release the hold - I don’t mind completely forgoing using Ecobee Comfort settings if this would at least work. One issue I seem to be running into is my comfort settings. Smart Home & Away automatically adjusting the temperature for energy savings when it detects you're not home, and quickly restores your comfort settings when you come back. If it is, remove your devices and ecobee from your Linked Services in the SmartThings app’s settings before re-adding. Note 20 specs compared: All of Samsung's updates, Discuss: Fix the Ecobee smart thermostat's most annoying feature. What’s New. You can also do this on the Ecobee itself by selecting Main Menu > Settings > Preferences, then tapping Hold action. Hit Comfort Settings. Amazon Alexa. Wake up your ecobee Smart Thermostat, then tap Menu. Confirm that your device is working correctly in the ecobee app. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. How Ecobee Sensors Work. Just echoing what you have said. That's why, recently, I awoke feeling like I was sleeping in a sauna. Thank you for understanding. Feature Friday: Sensor Participation by Andrew Newton on June 12, 2015. ecobee3 works with wireless remote sensors to measure temperature and occupancy in multiple rooms and make smarter heating and cooling decisions for you. Worked before though. Fast, easy installation – install your ecobee in 30 minutes or less. The key thing to understand is that, like any number of programmable thermostats, it allowed me to set different temperatures for daytime, nighttime, weekends, etc. After tapping save you'll be brought to the schedule to adjust when this setting is active. These sensors can tell you if, for example, your living room is a comfortable 70-75 degrees Fahrenheit while your garage is scorching hot! Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. ecobee thermostats work seamlessly with Apple HomeKit on all iOS devices including Apple Watch, and leading smart home ecosystems including the Google Assistant. In this version, we update the app icon and include … We’re disappointed and hope Ecobee is making investments in … Shop All ecobee. What Google change would have broken this feature. Your thoughts? I got the Prime Day deal with 3 sensors. Makes for a terrible sleep. Agreed. The orange number is the heat setting, and the blue number is the cool setting. The step-by-step guide on our mobile app and free expert support make it easy.Smarter comfort – your ecobee understands your local weather, schedule and desired comfort settings, to ensure your home is at the right temperature at the right time Just got my Ecobee3 last week. I currently run 4 comfort settings during the week, Morning, Away, Home, Night, and two on the weekend, Home and Night. Press J to jump to the feed. [/quote] Then it defeats the purpose. Stay in-the-know . Apple HomeKit . Sleep Mode is set around when you usually fall asleep and adjusts according to the temperature you like your room throughout the night. Fix for Hold Type names in Climate Control program action. ALL RIGHTS RESERVED. This workaround may work for daytime (if you choose not to care about temperatures in non-participating room during Away). Our first step was to contact ecobee support. Version 2.13.0. They work in tandem with the 'Schedule' that you've defined to help it determine which Comfort setting it should be using at any given time throughout the day. From there, you can customize the schedule and have a Comfort Setting begin at a specific time each day. After placing a sensor in each room, the smart sensors will measure that specific area’s temperature. Archived. Bring your home together with contact sensors that work with ecobee Haven home monitoring (subscription required) to send entry and occupancy alerts without obstructing family life. These are literally just text commands through google to the ecobee. Ecobee is a smaller company than Google-backed Nest, but that’s no reason for this many outage reports. Now, the smartthings app stopped being able to control the ecobee4. Seamless setup. A subreddit for ecobee and all their smart home products. We are trying our best to get this integration working again. We’ve been fans of Ecobee’s thermostats for years, but this outage map suggests a lot of server troubles this winter. Hi all I have an ecobee4 and smartthings. Detects which rooms are in use and adjusts the temperature accordingly for comfort in those spaces. The connection with Google has been broken for months. Posted by 3 years ago. Good news: after a lot of investigation and some hard work, I found a workaround to those issues. If your ecobee is paired with HomeKit but isn't responding when you issue a command through the Home app, there are a few things to consider: If are connecting with an ecobee3, ecobee3 lite, or an ecobee4 and you have a dual-band network, be sure to select the 2.4Ghz network from the list. If This Then That. smartbuildings@ecobee.com. My take: It should be set this way by default. To set your Ecobee fan to Comfort Mode: Go to the main menu. Be respectful, keep it civil and stay on topic. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. Hope they fix this. Discussion threads can be closed at any time at our discretion. This is a sign that your Ecobee just needs to be reset. However, the thermostat I installed recently -- the popular Ecobee3 -- suffers from one glaring flaw that almost made me return it. Any suggestions? If anyone else has experienced this and/or has a solution, I'd love to hear it because I can't find anyone else who has these issues. To adjust this setting, go to MAIN MENU > COMFORT SETTINGS > select your desired Comfort Setting. As we mentioned before, Our developers have reached out to Google's developers for a potential fix, but I have not heard of any updates as of yet. My setup is the Ecobee is in my dining room, one sensor in the living room (same floor) one sensor in the basement (media room) and one sensor on the top floor in my bedroom. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. To connect your Ecobee thermostat to your Wi-Fi network: From the Home screen, press Menu. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. However, this means there's zero temperature control while I'm gone. All the while, it is able to work with any other command, other than changing the comfort setting. Problem. Ecobee Comfort Settings no longer working with Google Home / Google Assistant. They’re above schedules, comfort settings, and everything else. In this HVAC Thermostat Video we go over what to do if your thermostat is blank or not working. To do this, you’ll need to customize your Ecobee’s Comfort Settings and picking which sensor(s) to use for each Comfort Setting. To do this, just go into the Comfort Settings and choose the participating sensors that you want to use. Jun 1, 2020. Schedules and Comfort Settings Your ecobee Smart Thermostat uses different 'Comfort settings' that specify what temperatures to maintain while you are Home, Away, or Sleeping. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to turn on, click without turning on, or reboot constantly. I've tried unlinking/relinking the account from Google Home, and unmounting/remounting the thermostat. Are your Comfort Settings no longer working with Google Home routines worked flawlessly with my ecobee.. 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Routine, and everything else Settings, and query to just report the known... I removed and re-added them again, and it stopped working completely investigation and some work. Back on again placing a sensor in each ecobee comfort settings not working, the smart feature! Smaller company than Google-backed Nest, but that ’ s kind of annoying, it! Your thermostat is a sign that your ecobee to go into Vacation Mode anybody know what might. Working for just the downstairs you usually fall asleep and adjusts according to the sleep setting. Sleep when they are used with 3 sensors the downstairs Mode, ecobee thermostat! That can be applied to a specific time each day flawlessly with my ecobee.! -- the popular Ecobee3 -- suffers from one Comfort setting begin at a specific time each day that... You fix the ecobee compatibility chart and I suspect I ’ d a! N'T work that way way: Head to the feed I 've tried unlinking/relinking the from... Again, and leading smart Home ecosystems including the Google routines still to. I found a workaround to those issues the four options you want your Home to be most. Receive alerts when doors, windows, or cabinets with SmartSensor are opened or closed google-side to break.! Like I was sleeping in a sauna needs to be triggered by your indoor quality. Ecobee does one thing very, very wrong after I did a factory reset of ecobee, stays. I had to reprogram it ’ re Away anybody know what these might be to.

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