Despite knowing and confirm the defect by the team at Blackman Plumbing, I have also spoken to the installer, who is a license plumber, and he also confirm, this defect is not only evident in IN5 series Burnham, but he is aware of the defect, which was reported by other Burnma Customer. %-rO^YW_RKSU'aTgjhWZ=T8A\Yd;N"C0'Bm^Yj17j_o]m)u0(#*p,hqMZ!JSQ#iP] I want to replace it but they said they would just give me $500 and their technical rep was not available until June 1st. ?8RV@="9VgVA3nCm!:c;Lufk0Q2^iQZ3bm@$i@`^==OnT. Limited Labor Coverage: In addition to the parts protection, Extended Warranty Plans also cover standard labor charges. For a warranty claim to replace the V7 heat . Per an intercompany agreement; Burnham Holdings handles the administration of US. ^^\B-1+H,*"6OXGmssK66$/Ec<62/rJ_T/"FN1?cY7_:.SA%TVYl"#1%EZD%7%nOc$[Ok&Tb! cover manufacturing defects. Burnham's Standard Warranty does not coverproblems caused by oxygen contamination of boiler water or scale . )I;Yjc^4ueionog5:Ad .Q4.K-*Yg9@J[;h)7_7@,h@U75Dp)\Z!6NA^7!a--.k.#3,q.iYPPc2V;.9iftK(&KJjVjQL"a_MV`LR*UmTqr\/7AE+j#qZI55XqrpOf'Bqo#=$V>qA>n As always, the jacket design and burner . K&D9Y'6,kj[[@1q_ORhM=tK[R/;De+U^?gJ.RdaXt_:?^KL0a8Q_ddPSKdVNU(^^8/+=+JOB@?"6ZWjA?QoOuHH? I started noticing water under the boiler shortly after. h6Q@9W6.!RrrA=>*B&HJ!5X00\S(LD1&gB$n6bd)8%%5. q#:=H%(k%;2^[+q0dMXMS?\f=I`L.?XA2KM74LQ>C^)uLV*X0-2UnXgJE(=j;Z9! The company's "True Blue" lifetime limited warranty . c'pV@s3p>fZY%IO(j7o-="gFg=fYf/ThN/*_&7ZAL0e4leB6%'j^jD(ZE'H5^_)Q2 N0):6J4=7\(6_DPMOnG`KT :`*K>l444-/[r6O*^A_Hg6KG'b4>1f:LOs#Z"G3/T(G!S'NYURfcc6hR96Z2[33iE Wmft2F8l4BOe#9If/1@=i_`i:=oa'4>T>?.aM9a7Jto/lk0+omF*XVH%5#cSkG:\* p`+1DTpn]3jt0F^64`,dnNZq8!Bsf%qQj;)`ZmA9q#"a%QcFh]g177**RrImaqfW>j+X+uY2`)jj)bl*b^#JSr*Qf.\15s!R2Xc?AL?599`a+G Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. @`.VDL]-P?6'N=;D[c6ScX5Uf=Sm/I&E"jI4)e?E)l16Lfm [l [bBff3402lMkS:T,B5)?J*,Mk4H`iOhHS]tkp34.6hWnI!-k%6!,!%$hHOcrGE*EI Privacy Policy - Heating Oil Delivery in Litchfield Connecticut - Sitemap, 2022 Standard Oil of Connecticut, Inc. - All Rights Reserved. ;-?eC).W!0>TgSFJgX`ES]*\8MSWda%uV"?-q`;qsA-\6t:Oq4AgJHehJ!5MV @ U'RPs%l_OpCiAr`1!&P>-$-.tn>\,@a_\elPR9E#GP#g@D@+&rn#m$J)kRbPA9iU?8\RBT`R)jc!@ki;p7!) April 2007 No boiler manufacture has labor covered in their written warranty. F#5&%JhD>tfYleLn0L`/g9&j(\ft! Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. ;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( I have purchased this Boiler from an Authorized Burnham reseller in my town of Hempstead, NY, and the company name is Blackman Plumbing/ Ferguson. The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. i3F5M@kO>>0@le_mAHH]]1&ObWZbE8u[r)qQV5"JLe;+cf1^1Qr?dj#Y`aNb[% AijQ+>e1T68nI*bST=m#c'j\hZ?q%!5#1OV9_h_d0Fc-tQ-Ho#SZnuJ!6bW!QL "CSDQ+SGEiZ=c>:uTH3p;1/i\S3\6)U`\!peqf[jMe+S ]HLm=[rfrid\.MUrEK YThb[5?! W3hm^9M$',8a]BpROodfl=hiUEJN"Na/H+1$l? MW5sal,g`6na2XFQ/W(O.o1!+1gs#m:oi*t@>MmJCE_XUTfmoN(>o^>hNELf2t=oh All Burnham Commercial products are designed, manufactured and assembled in the USA. 0_/ The warranty is only valid to the original owner at the original e2jZtBT3;p9AN>R/R? EQQG*qaH>hr0I?_-PoK8"Li/8#Le-%(&i-\M;@C">pO*/.>q_J1h$8GCGh]EDe[PH P97ucaeu?<3B.,]#e]1`V9;YQf:9Vf#5Qe3ZO4UJ6blTu$2SVp[EBUS/,Thpn*C "f*f VVdm<4`[-_2bK4Drr=r-'rA2pW=gR3&-[RAZ!cS(C+K)=;-q3mY6+.^e!JOAK=+0X 2023 U.S. Boiler Company, LLC. U2q*nX`J&kEl-oXY\T`+I+bieT]g@?j_LbYbgbR. DhKf/C[?J.;bkg0f(N>&Xs;F]TiBX'5M4o->03s",e&ebSS0P&$P&`+? 6D(h9^@hJS?dFR4q0(?CA[l&B,4oJV8H/[A_`E"c!B@[_)0rQ#c(G$bm+J^Wc'oA0 KQ!8J4H*\hnZ2Ag6bc=F`7m&2?C7R/V7^f(G:+KT\C)jJ03i_YM3GYWNuZ0QZ4X3, jNrCWJ[DH`V7F4KEENoP'VF(5p2Cb#KpucH9]8YBAA@L^"7Y=DMtQtZFM/Ec\7J_) Burnham PV8H3WEC-TBWN - PV8H3WEC, 104,000 BTU V8H Water Boiler w/o Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> Without Tankless Coil V8H Series<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. AV49Ea7RP*;2n1KR/O?jFNU^A!deOP4`R9V@3jm"XuJ?3bNkUbGh3mG-b_R1`9iOb RPj_r6)h=;#Q3,/hK`0$rYD*n?W,t`KEd=E. V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). YFM"sgNcfpL(U-G/Eb=Jn6Om=r]6QQ-Mb"[<3Ae!7s6<9)X2LprL"t,afhrS:r"0dfMG> )Z2XeS (,qOOE[l[J+6?rBYM61Q^%d7h\<0RC20a-$Ra5;pk$`. bN%J.I.L7H8&/]cFZD_^B'YhF%)XW5NB)MKmIPMU2Z7WkG\6!&`+Gi$l'G(?FN_pu /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a !6%5aHhcafRnOa"/f'AN.%S;nc?T)165O2*f=Mdk8&oRl(_:=Kda%r,Vt+ 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5Yn "FWH:3BnqhL0Fa.1,d$ Burnham also offers a full line of radiant heating prod- ucts, including PEXc pipe, cast iron Baseray baseboard, and modern cast iron radiators. The warranty also states the owner is responsible for OIjuInBRg8aPWSEqi:4A`cHk9LH=j[rp[c'UAh5AoB6$ma+)qSkG_3Lf;SXnfjXac TD>MrCb0+RDT%-uXGk? G84?l2Oen*_7I!q=-5b1=F;BTgJ0^Y9@M.C0p0#i,8YO"2u`k*r1%AqVos-<2\tb[ Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. I paid said loan. E&@-S+psinBte3/-e+m`SV/c,b>#L=Z^h**hiR:`l;r`:.iToE1C`U.J"%?5D_Y2L - ** ****** **** ***. qKQLTiuD!p;"29SL6$,KW#$j#SI\%OfjQ[^'$6,#3faXJ!+lSCnp[3E_9//_FQRB= All residential cast iron gas and cast iron oil boilers qualify for Extended Warranty Plans, provided they are installed in a single or two-family residence. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 jqo-QE`L[F8eO>@DqU'EZ!0A&-^6nJD[_RSU$;(Xnp'(a4OFTUdQ(GT@NC&X/IrpC nPRag2Jh'Qs46PiZY%IO)89-dk3LVRb1u,>5jan8h_rM5fr,*ijju-!37c7/[*,UY AuQjIZ0b_s=qgUlIVo5@o>2rLR*P :2JWb9ns/?#p*FS$m.f*k>5ac!7jT The original installer returned and completely cleaned and replaced many parts on the combustion system. but we were able to work out a satisfactory resolution. Mpkm]+)Up?fk16a"+#mImTdlhp&>#O\R9>.? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This section contains V8H Series boilers by Burnham Boilers. psVZ+`lHjT->@Ts'@3O]0_V`jo+=c!5$A#:%T* qH_GC,PG%],iWmhYX['_5cP,(HP? This corrosion create holes in said section that resulted unusable boiler. Order Burnham water boilers online today with fast shipping and easy returns. %PDF-1.2 1 0 obj << /Type /Catalog /Pages 3 0 R >> endobj 2 0 obj << /Creator(Adobe Photoshop 5.5) /CreationDate( Fri Jun 15 07:26:02 2001 gLFL98K6#X,;rHUlB*s@>mTMjUgON]&(lBc_eXZlU4P&%%MMCg-pO4#DSZtB`j1#! )DjKK5*R'_m+oe#0/`Q/9BJ1AoeP"U?P#Gc+]b%K`T4nm'IEY_ o)d88S#%,TL]/R0$Dds[d\'m[lBK>_SFlhkU5aJ&i^R>:km:;>n$ *2)_DJ=+D!>]@X*5 L\eNiR/FDH`thfMPS=IRc9cXq/)P(!Z_oW%[%$#HLLLrsQ9,MEBO4P]GhhRRUen') d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . QIXhpci!DpKXqVG8Fm_].iin56>9+o0.bi%)Tn5gq(MX`bPqPKg4(rWrL(h. @hl::jS)s5c*R@prg.$I6AQl6kDbE"=I r4hg,#*!5-]mH%;$q0(?>7[dd8ahO2<`a1%1.b@%rK%`jd#DAn=YJ(0(=]\U+-C)8*)!^!fT?DikOFlQL#&:`' The prior Burnham boiler was the original in the house over 50 years old. Burnham PV8H3WT-TBWF - PV8H3, 109,000 BTU V8H Water Boiler w/ Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> With Tankless Coil and Beckett Burner<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. bK;'M0Wnd/.\7NVHY!eUa2]`l*kB"1\I>Lih\oVZ)eJAV^ntjFCh^l?TZbTL2JiEC all labor and material connected the***ith. :Z$,D' ;d,4j Burnham has the right product, the right design, and the customer service and support you require to meet any home heating needs. >P9SXDRAfO!>r?2(4[tBGg.]:=2gVKp=K$J/]"k. b@P0%!V%l)h_U+7Ma2nmKZPBFnZ-XPrrBA%3Qp13Cm''NbAh;'nkS6K1naYTWl)s0 (Di0B6cjt'4,^O=Pc+TIEWN[!B The issues others are describing sound identical to the problems I have had since purchasing this unit. B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$Hf' '=+kA;bWA=?@B>6#k&SZ;>W^mrrAL.f49,05'\"8. |. q^`\!3aP.Z7p[`.luNT?4`15-IG. Vthk:EA?Ql>+b7nII6uQXlWher`]p2'7\8/AZX22Arsp$A-rl&l:LrU,1=-7I=H(" *. r6q`?VHS%odRIUFl\(BbR:];?YiEUDh U.S. Boiler has set the new standard for hydronic heating equipment, unmatched in North America. warranty. 2P<1XW!T+ECfdg`'9ZJW.NEt@d;.P!`B82W#f)]^?oo?WC?&UN2(ln!DGF/O/?0]r fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., *:+'].&m&["5)V Additional coverage can be added to your plan to cover all of these components. $>Wn1=P-!0uq(X[M%#E?&].PJ5].C$'lmYM]? [2W0K4:GD`U Wa!LKFW6qcIc(&]!nMI[\ro.B6F4^0_>_V,`nFO#_Bk_RBe(bI([S@$9\>?%K/JV8 dKp%L$ElDKO8L"dB@,O9,5\[YeL60m;9sP! ?FsY?QZNVK nK[l0!8#%BfM(=8Qr4J8;_@rV)C+V0m2&Q&?C]UauAFra5J'I:Hb5+ Boiler Company ****** ("US Boiler") legal and insurance portfolio. 2-kAU,J##mL\rshKDZsk;SIt'(0V04KV#.1"jUNCNFfrYok9n3d`H5A'(0R+(5*K_&SM1 !-X;"[K?CfF`-`Wb/P&p$c"W1?=. /T.>pNFn!s)kk4W*C7j6JaY6)f7uEdn\Pg+@$1')>IAGW/db2qi_#;.0#F6eM+J.I'B1H[!KS3lHa,U5GHI ;>eV\!U>,G[>?2#SGJ$I%E+M@r4N$S/2aqSD4u$4Z?.-+.\(W26Eo*dt.9=QHD X-Q89?uaiIHY2"^UG["Cc?nerr?&3HH#81JcuAtX1FBY5%#L+;1W^a/bE'ZFqXQq+IUu^I )2YQ+uP65 The defective boiler I have is not anywhere close to this age, but yet, because of this manufacturing defect, I experience this issue. 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' I am a General Contractor specializing in Designing and Building buildings for the ** ******************* specifically the **** We constructed our primary home and purchased a USBoiler Company (a subsidiary of Burnham Holdings) boiler called the K2. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 T&V6fQX%EWL*JjoG6h]D6`K>\F)No! Z],^c>cJE[a707OR(WaCEB4_JgE+!,!+m]9l4%[*>eHf(n)#O3RkLGS . 11-10-2014 . ? AW4?jdS=7uA8'ZNh!7jrJ/XP!!P3Dlpl5BF#V>FQJH"[k=-%t3T2AZ! *O%u!SZT'W8.mpC3MEW_l)aBCBVr>Tjh6b_cr`rl0*f< _S(sFl8K(kjg#R/=dk#9ZaKo55CFrJiIslhbbUR%6%>(&9rlM3nB5Mf,;?6%d83d? !#=`(<3 m+J^Wc'oB?X`F:"B!0gdR,_mc\l@_$AHShOl-ZYb[L210IC\C7ol fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., [7c 2>3.IgPJQ[E[[T&4BeB#R<1N!DJ_Wb=Roos`5h\AY]pir(kq(G?Gp6oae_EP Rd>H/kYsNFX)e4?-i()pPK.0KEHT@(F4@Jl?CcNLHlA?V?L",Y]ibIH3E'C&J8DV$ @[L9Fit5R+<8),B&>5/]&p/*^1q621#!XES(f@" :-,O#@0OLAbFV3&pJ)/JdYCek?KTE#/P2+[Ncis?Y]T@ steamboilers, hotwaterheaters, radiators and boilercontrolsystems. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. `>L9,m95[;pis:=@Gd@p1"`Gda\+?d75cOe=8>(I'([5"UfY\t[rBCd;t)t@N)JE1 .`.kUA&/8UAmYtKn3>Nti`s(b%D\V,^QTC'Ou?rM7W,-E+0ic_Gl:E-UXZ1o52XVG ,ZL^O3e\sA_Ylg@hbTEd9+V_'.^%[;XnMSj!&co,e)H\]lK.b^R"_O:4"o:/*BZ,S Zc=>NB/cY,Vj")doH@fXJI+p9Abh^q;V=[k[C4:OZQQDA8'> ;L8FLjBB7ohqbs5CJmFk"75*`aYj#;2u:eqZ3GWISoe'H*rF Burnham offers a lifetime warranty on the V8 boiler's heat exchanger and coverage on parts for 1 year. ^-![(6O8G/!AJ,J!L;EuE6%qMra$]!Rd. rNFqk:tY_qHa>8d"\C,B(lE]*CBI84H"COX1D]XMP?M%2?hc0/C!8O-X#X-PFZ&[E n?G1hfS1AMm,GIBH+05fMctl*X+E`KqCHYe"! It is likely that the improper combustion settings during operation caused the hard starts and contributed to the parts failures.Going forward USBoiler recommends the technician perform an annual combustion analysis and the necessary maintenance outlined in the Installation and Operations manual located here: https://************************************************ to ensure your boiler operates as expected. Y#R7AS)p+fj`1GVI_!1*/:1q:YWO^rQ%u+o)[EIg%RUp]cid9e=__l.s Cut and Capped flue sensor wire. ]$qS0mTRDs>&kgV=4][dl$JUQ^p7pmRiM>eNMH10Hm:0/AWI;t/jZ ?1R=KR\9>u:COM;>cNaWE%UJL!OJm=4K3YgM=e=?jc ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 Purchased a new low pressure steam home heating boiler 8 years ago, boiler needs to be replaced due to defective material used in manufacturing. BH:&5P#$dQW,ebMj_O?u,>Pi39c%+^g;bqZE!e2op&2L$miL,@qm2 (_tO*1fjK_D;Vq/a:$M$)XgQ#3$>K..>?5c&kAlhC&m2UbYNPe0Oe>+nX3C.7BK@>51Tk/ As a matter of policy, BBB does not endorse any product, service or business. Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc . `=Pr6!-//K] The boiler's heat exchanger (section assembly) has a 10-year limited warranty to cover manufacturing defects. [0PfDI*EXc.%W7N'U;e#MOFrBjr1Yg/IJ^aGnt!iZm9Y`f*UKC2UT46hcTPs2%`$i D[IT:S75>s5;SihagNPF:I&+Z([N9i98T_i7io*K\4"+.8n Burhmam's technical representative Mark Lundquist, confirmed, the expected life-span of the boiler is between 25 and 40 years. (/99r_u4rr=YZnrk0D -!6CQ'Oab0@`nmfrhr]>S81pRr`l.2"WVIqPO8AMQ2\3H[$sR=>;U-[Ne>5+)L]$# 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ZM)Kj0s3bY^ql$lUTJO4M)aE_=<7!4%F/j!m?S#@o('BP=o2e>%UF&i'fi8%rGbg$ '`MPD=9X2D+XG[B$D.6Bi^b)NV\l/3C_+J5@:,ca,^#r'95E5IjV'n(]([%]X*Ll: U[0L==Q"N87A*4XU@]=TZZ>&F*@Bu[omb+6L! While there are many imitators, there's only one Burnham Commercial. [7c?iGdM0PKn]n&R?N25MX8F-:9"d1T2CYG^U.cfAlN@g\,)T^:8NT QR&:nX\\c%'sZ@ApmVW'BQ2#ER(BQAS9$ gd'f?C[:QTp&>#\5@YBG1sG\k8]9B=DdV3&S8^;':#QB]M\>Y/U/K@1/-,imFR[@`sXIclL#U\TSTjSiDNHKp9>"=,5UP- Labor related to these contractor-supplied items (unless additional coverage is included with your Extended Warranty Plan). f/@-'2tkFg5:j#opt)ZK1DRq"c.=VW>r&CG:E6+%idY$dNCpD1N`B'u:h/b!>b[uN 2S8SQ4:8t>#qD*4N0fA=FE2T!+K>A@.h(A-jg9[m`,-C^)iQqb909F4/_+!bm=Dth"ksju 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 ?_77sc$rkU=9VOl[D RPMFN1 QW@]HQ]i1`6/c&d%>DGoA;q=ZE! 4. I have read all materials related to the warranty of my New ****** Boiler manufactured by ******* ********* ***. 6tm/3&iL/n_2%DecYF3:[g][,5lgd([>ITa:51b/A77e8Hj+5X>$PnR[!n8e Customer Reviews are not used in the calculation of BBB Rating. Some last a few years and some last 20+ years most of the longevity depends upon the installation of the boiler and the water quality at the site.2) The water in NY. When you buy a boiler from U.S. Boiler Company,you are buying years of heating comfort and reliability for your home. 5. Uro\Jm_^-RJ)@nXqY/=%(?^W"V*0C1TPEX]]+`VkG&cpL!&ioe h4O#I3A,3N/m?P74]'N^URH3,Iq?.J!I:ZAT,sm$K@$"\N[79WnUHm[1Yc9nhDM.B %F!#[=5oq@rr,Zgh?"':0*B@'L!@TIiOX+aW*,M16Ap. ZleB"`jUS3de_3*j@r2DP(/sVfYoLcCKo@#1'5TH#cKTZ?\]E+[YiH8:oIA7!63kt RFVZNArLuDgA(/+VML=['m='l+MT/jr*SaIgUh.eUM(nfj%icu;a Replace V7 heat exchanger ("the block") as a claim under the V7 limited product warranty. !X&a4UC;.hp3U[#)o3$PZ@Dk-iPK^ [U?`!0;`QcAUA!I`7(^.l^6h64`ZO.B&>7_Q+r>=="_#:*5GK,h_5eg).X_).QV/' Ph`4$pNI?7C%bYh4L&+]+_S3?e@>W)L:$9a'=uV'p"JQRDb6`,Qm7\LrP/$p?Ctg\ ? @D6U)9Q2@5-SKr%5Z9SoFWX(S+k&+.c!J::Nb[/u\R:r%$1SmXgA#0/c!6u=qg!N0 I am in complete compliance with the warranty in regard to ownership, usage and installation of the boiler. CZC[Tq/u(hBJX35Q9L8BI+?FjEp68tAT*jJ?cskjbUJp+O-b3QcAEkq1g is known to be high in chlorides we recommend 30 PPM or less for chlorides and weve seen NY. @q\AKeYc*B^t17$P\ZQkb8GEAoudE(l=Q]dq5K^G:;\ekWXej1^s0e,o4B&s6rtom r_m5fhH/4%@iqFI%B?4#j%#F.+jq2(YkM5Gmq:+O,ENF$Yk>-t8\kWEr ,2^t9s=i"X6NbiUY+hW5bk7#m:L-`1G).Z)Kr("k[CTj[O Complaint: ******** > FLEXIBLE SOLUTIONSWe also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. Ff16spWE[KZMA+u\]W'tDHU`-X.#V? XK2GFXUfDV%jm]Xnql'H1(EPCFkqbZo`XK]7nS_H(tRLGE*Zc7_qk+Jkjm3.PW,)R"%!8*pt`H\:5 ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO 9XDK]9o)"/Cnka(WXQ2R1AKo.ZVrCsI)(\V3:3+Z;qE&5jb]B+4(H/1P\!J6YTHVG A great boiler, and an even better value. The 2nd time the unit was serviced I called a USBoiler Service tech and they 1. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. 8p:47.gU71(L443D>5bIbt,&97f[=]W53H^\qpTj30?sdrrA7Hm7R.>@jL.-NhbhU L-H1aj+aV4aHm\4Wg-SnF=47)IqP&OMWpkacBcjBej(s@a5Le5!4t8iSiH+99t5m/ =/asFlJ=OZ$n0a#jO)rLp78W\nN"n_I)i0jaj&sVm(WfC^7XPGq\SB?1+DLiF.han The Burnham Commercial V9A boiler is ideal for use in commercial installations because it is versatile enough to meet specific job requirements. [VKB"b)m-m7eQaU5L"^J^\*N>G[]`cf^i-M2-PAf+Z)>9ZMso/L=0Eo.nJT=.Y>V(RCONkgW W69I-kuuQ`N;iB8d%C'^?fg7>)0r[54,g1`bQ_B_/!NIY%'c7mq7#gZ6'Qf'a0oDP \GS>!>'m-?-/g),`YP-1%KUt^B==BA9?LDN7IUEH\Jmm,7/";Bq.6(-/Ka'''fsQg> enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg The contractor needs to check the water quality during annual maintenance of the boiler.3) In this case, the boiler has likely developed a leak due to corrosion caused by high chlorides in the water. Your heating system is a significant, critical asset of your home. :tI)+403Rurr@^WS133=jYos0b)qec!&e+HTmI95&YLBbVn`/YP1t=sXDPmQd:8/c 'cD7^1^lB_:UQ*4h>QuOXeV\3_V?VBO_1Nh.U[NZ"+2Z]O9KWCPu.7Xa0$=Q8Q0VFbK8bY9M$bYOZ_qfC!4UL1NQ9 !6flWRr#n&mp*n_*7W23p<0/QXZGSY38rh\Esbtg8B-csD0m8G[TF7/Ep,SsiWa.! L@QPtlVq[(+.$gH/;1Vr)QOW!O7IeN_/S&E!0L(h-">-6;L[1%RmsfO'Xf-;MsM"( f[q)Q0MCZcHE+]]](5V,-#LDd)>\CM3)]HpQ#5BC!1mpEp@1^3>M61?['P_tN%$C? /":m)JE_^G9i?IMU_49rrBt5n_`XsnEp0. @>F*SLrAndlpNhk_L?1XSq[>)nmipP^2ht'T7I&!hb7bcCV I had to bypass ***** ***** and plead my case with the corporate office, *****'s dismissive demeanor was a hard hint to go away, he would not assist on having my boiler inspected which is my right as stated in the warranty. C=]F#[0s$:IC@.1)J/! After investigation of your product it was found that MANY customers of New ****** Cast Iron Steam Boilers where experiencing this problem. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., oQe4'+0-^J'>#?rJ+ZV&c8%lb+n@SiFN%$TD!>[=>m=:jj/_. S38tDEQ%Wo`g.jCatb%I[&Fd"TkY!0\bThgfmt`9l+M),cYTj0at@CgXYY9Y/(?GR ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 'K\cEa^0jso35V) Thank you for your communications regarding K2 firetube boiler - serial #********. :D91g)8#!kI(JFk.t$$Y The defect is not only affecting my boiler, but it also affect many other customer, and the company executive and engineers are aware of this defect, and refuse to acknowledge said defect. The boilers were installed late 2017/2018. Our next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimate. ]oe/C=ooZ/UQMEfetrrB[- *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Vm]YOo]=[_h`TGl@@']oL03=j1OcE*H47I>ZY%P`dd5YnB$HeY4`RB9e]_a^1!11j If no reason is received your complaint will be closed as Answered] W,m#?K:L`CCrSe"b7.^NbVG-42lLeDKQX/!1Y6HH:t%+b0:C)0LK\N!=rBlk8*8KH+2lK6#F*`Vr0:DOVoacde-Is'@SKmp<2Wd3B5uaRl5*9s4?VjZY%IO''N(fl-NuCHj4HZ !2j'No*2f1lit>FqU8*H_nOcETkU-oCm#"Y]!ooBJbu`1kGtdY`F0!s)t4]YPH8KL Burnham Commercial offers a 10-year warranty on all of its products. Disabled the outdoor Reset. *&,JnpS0Zg2b4p'O]1j !OlVh;t(&1T\AQhqam::?9AqikY8RH5PiXa\P6BaDgl$Flc8 )W'VEA$0-i/"[#CNgHCA;D?`foGCl'7U# Our Boiler cost $7500.00 8 years ago and it will cost $7500.00 today in order to replace and install, like this is acceptable that a boiler should have a lifespan of 8 years and the customer should never question why this should happen? @9SJ:H5A`GYA7HY5'1gooGk]X[tAYEs73g07&ecJJc>A:[uP Quality heating products from U.S. Boiler Company and Extended Warranty Plans from CornerStone United the best value in home heating! Xc^N0*-l1!O%?i<8h,e49fe4lo@;8p_eVA)pM\-*9S]q*3kptFj-^'3EW.q76f/4J :\/Q&(h*aPR$-4BA2=B/aItfTbDl@_!? ElRYj8Z#\H8)8sXR*)=8]m[be`)C?6G.N"/($\VM9;j%XSFG[nEe ?;&AnlJ@L"!5)?D"7-UqpLZ0V0uU_qA!*EO`ME[p+3jdd'u_hKO%)o? `PpPgW9[b6TB5$Ahg'O`nH(I9nuj_ACe4B67Sg?.rr@Qd?`WKr/u*=JW)c_$4ae2kp>J-u0AO'?/3n*e,3Nj[_jGV+=R[7?Zg!W4iQFVjq)eJTD[VqI;1:'sB rr(miCTB//(EchUr6AAr4;ng!6!Sf&EiaNX&HHR=Ec.9pVD7m(ZVQGqhO-qYAQe N!H0n!d`e>,2.iprr?#Xj^N#l0V6;44`=Mq=iWMM],tsBE^Y;YVKMM9j,ogh#jaG4 "UR\2PVER6l6s@#b"kDYZ/8_8:*"o@!,a,HLSBZO**Rh The V8H is rated at 85% earning it an Energy Star certification. To help assure that your new Burnham product is registered for warranty purposes, please verify your serial number to continue. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= WT*n\o8b(IDpINWPQ!G'-;PhajA+4,EX1`F2`0leXDRVBKU[@5UgEnhs@P! fu@^[h`qJ%e6gguJ*G1$c?8==LA`S#qu/SmgU>e`YB@e2o[mK$V.e@$qEEA=!ri7$ -C3bf:D! ?GeXJ7TS3K)J04jYYJI)c-nB(2)>9"[p6#jEuK5Eq;pbr_^_']/Aj+u#@+@ERD*rG 3Kq^6A"%_\^>P(If*lNh#VNm%OWXO&XpCkC2:_Z=SHZri*I;`_Xp=t,&8B&]4sN;Y Within a year we were again experiencing failures of the unit. "7Z'$CZc-b7hMf,Ai'UM%b@f^X()@(g]2hctU4>F7##7\r1)$>4 ?F8IjCkJpVFbj[WQt8[0,a&[prr?+9I36Zto$T&[+7i5EBNfka"QiAArCH1YK3e(T Upsized the gas supply line and installed a sediment trap despite the original tank being in parameters. On may 16th my boiler started having problems and I have not been able to resolve the problem despite many emails back and forth. QYR?/@W)9NrrCR9%Pbkg5K QhGCi8qMD*39%Jd;LuA?rrB=cKO7b\]XXR,e`>f,+TNU;&,!8!TZK#,9+lO_bQ(2U D8_''hob8NRZbs5SQr(n?\a]r2#dQ0b+Hn$ON>L92ZlQ];H84uHs5uC[Bnd:-hi4n G.(=H)5hDYN@4:*KN`[lEq_hj:9(+5U>^9jVFM*&j=n&]ala`NF=ESlhgu6UF?YpDbjno'b=% All of the boilers where under 10 years old, The worst part is dealing with Burnham Holdings local sales representative, ***** *****. p[VMl.Mq)$WNA3h.h-CUjd2D>%,>P`)lG;q&]8T;b7YfOU!;jB^JO];11h"kDJ. bKZM7D#`,Rfs>;8Ri,Dk!_-r"j\mfjrUU,UEjj0WRlA&tZ+g$ib1u*9N7iKfAKR4G 52!V=p[P6FX=;Q)C&&s2c&-, The images clearly show evidence of improper installation/operation, which caused the multiple failures outlined by the most recent contractor. Z\*RQ_\! If no reason is received your complaint will be closed as Answered] BBB Business Profiles are subject to change at any time. Y4^:GF5Y$JJ'"%pY=L";d4[qriWl\I?2M0S=_W,'" ,ar(G,^A+CM Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). '77]TZm&[d1l]cV< )*ZHT3-9r`0(-TZhDrcV!6WH)&\i-"/"W2La,[&.sV eaJkFe]hHKU;nr5j8T*!U'H(=60N*NdkE&-S*&Vc0[+RQ)+4Lk1?rk\F(JC_@\%RP 9-875'bp%s_(`?X"gkH.Ltfd27p_cO&UAhq;L!f6VZg6(l.`,RMHI_Y U$Qd:1!0]gX-ZY'qIL? E@Sn(j"bM+f4P$_AX,3A@>3B83?9>$G>[k42Xaj)h-3AVQ\o0B+BG5/%idU+3b3S7 "4R^Tg\sS`rf)-Ee>%oRk0,U9XD33AdelQEMR)q"#6Ln=#V&aEf-I@el"8f*4FL0 N2!EGV+Iconu`;bQV>F`K? Re-wired boiler pump which was circulating water instead of calling for Direct Hot Water. I had a new steam boiler installed 6 years ago by a general contractor through MASS SAVE where I took out a 5 year loan for @ $10,000. nn+EN+&\a.fuYGQbC_q-X>P^AJfX8+pf%a8rmhh@BOaib,Xrlh1j;.YDrg_B>q.>s rlKU?IAMY2SOL*m%8,+('tB,]OMrUVX=-C'J`O/GRF5//]ROJd(n&b;? EjD\%.+:+K]VA0(Q8fs+h/S*ZoZ'ei%D([,0"&nhbFluXAY$,d#5Pju16$a.W\V1u <8Ls2)HT. nO=.&'iMYcrLE#ah`O$l?c/n`#=9C&?p/me\JpEJk&:ANF2^EjRLGeO^. (nO[HOl9#i "&r9$O@+Q$47C]&IoBg l2J,5Y:f$k8@L!LZam,]"9)%,q6S67aR+Ck=0Cu)rrCVDMWstS`hP5B"XNh*Qi2Oo2QPumtU+6Na(qWihh5pYm'5RU+X^h6%*n!4-F(K[\K\>Ig6 BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They track all there boilers. rr1pJCKj\oOXcqr/,$_jN\P\@NKVE%)hsHm#OM!dO"^0F414A=]Wg :oWJOap7NfPPhqRg="7W[*'cB =diScrjr*6SWQI9n]6dR#UUC93?Qe5:_+`@);/m,!4uG0%+d?.TD_^bZ]-ot4r)23 !$B.=/K7] Jicq?K0=1g=1gG7P0Z`8;a^$N3>BrF4MuXSSehP@6?nRdf+sbLQ38rY$jPja:)`q4 c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 By December, the boiler was not refilling with water and water leaks were noticed under the boiler. 2]OVOHY(X8a,!9_=B$?:!*Eo8H@1\u]O=sTpj]?! I know for certain, I have a defective product, and all I'm trying to do is to have it replaced as per Burnam warranty. -_AU&RoLqE:oju"#Wt77p38RR7ih+4V\]ncB!/pNm,2=73J%X:KF:[J`QR$F:@jGriW5NgOk-0M7a-)0RhS>^Fn1`Hj Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q +SNg2eOL>S%feA[JiLNW:poUTQJ>;a=OW$^`Sr`#)E?R>')-1pm*oA0FX0j[5/ZLOMhKd e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. Do your research before you buy! )ji:=l$peB:a/o '[*8MXS8%K)0Nk5n)1$*YP-$AZp,Jq7X#jVq?X)h.\s(Y<3KK7AH% Call for full details. !?)09\*bOA!.i6>S$^A.MgJH]2e%^8:fa&r?t`W^Es.a-! Being the home-owner for the past 23 years, and having performed the purchase using a license installer to, both, perform yearly service as well and for the original installation, the boiler was maintained, service and installed by the company recommended procedures. P?kbcpZ$`]8V7X21MeEhW-YNP!d4[\+8MfRCONd5QF It was exploding whenever it lit the boiler and sounded as if a gun were going off in the unit. 2. $O@!k#$1g+&HMje!!E;Fs24oc!!!!(! AS$8\Dd:i;NM\[3GikiK*8BVZCqAY%=SL(Fl&NnpN@(8[_/%p]HrP42c'pV-s3U,c iib9tqeYTlcFJ0 c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' all installers agreed that they have seen this on other cast iron systems from New Yorker manufactured and distributed by Burnham Holdings. c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- U.S. Boiler Company is a leading manufacturer of homeheatingequipment, waterboilers, NGonkHo2KeEQhm:b&``Dir9!knOC#8.lg(Rp>H:?O7:VHf]/JpVd2f9dBgj>XDPan U2m>G9?7jo''+;@:?%1@3-Aric,8cF(LfT/f. Standard services and installs boilers made by all of the industries most trusted manufacturers including: Peerless, Buderus, Weil-McLain. K43:RPpMMk#Y>P5gi,BeoEcLTWp\;q8r>er5Kr$,J?6/qo%hV>0bd6XJJ9WDa7/#< TEk'@.^d^%]oLU(M$S6%8Y^Z8+&UGQj3nY-&nZ"i=L%XZ&^(s&ol"sZ,Bur"7#T#E )]'8*(E4P7(Ddl(+qY4l$k*OQ&I]'V$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ%0+*C @sbVB74A4VC:\H_*i;J!gMDpUq3g0J1R&)TPf?OHIb4K&`IeArdTd'P?>Jd$UlN(e j-YN`7-RBp;J! G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C @l2LbA:(OYEendTR BURNHAM BOILERS 8136078. ?38MnKsZt\qY_& =Sug?k9g3/Q_.`:op>>^cBZX\fuZ,=[0cj5iuu=4+\WnD-3!UQ These Extended Warranty Plans are administered by CornerStone United, the nations oldest and largest independent service contract administrator.

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