Please note: Due to account suspension, journeys cannot be added to the registered account. If this matches what we have on file, we will send you an email with a link to reset your password. 6.1From the 1st July 2018, electric vehicle owners qualify for refunds on Irish Toll Roads The Electric Vehicle Tag Account Scheme (the Scheme) is open to the registered owners of an electric vehicle or a plug-in hybrid (i.e. Standing orders Name of Creditor Signature(s) Unique Mandate Reference (to be completed by Avant Money) Please complete all fields marked* Basically I have had a direct debit account with Eflow for years, because of the way their direct debit schedule works I have often been caught out with not having the funds in my account and the account being suspended. 17.1You may cancel this Agreement within fourteen (14) days of the Agreement in accordance with clause 2 and subject to clause 2.Where the right of cancellation applies and is exercised by you in respect of a Tag Account, you will immediately return the Tag to eFlow within fourteen (14) days of receipt whereupon eFlow will reimburse you any Account Fee or any Account Start-up Balance paid by you.17.2Where the Tag has been used within the fourteen (14) day period, you shall not be entitled to exercise the right to cancel the Agreement. If would like to avoid an automatic payment being made by eFlow towards near your billing period, you can make a manual payment against the amount outstanding on your account. eFlow is the Barrier-Free Tolling system in operation on Dublin's M50 Motorway. To reset your password, you will need your username. You can also use Direct Debits to collect recurring invoice payments of different amounts from your customers. in respect of any Toll and related charges; all amounts payable by way of Account Fee; all amounts payable by way of Additional Account Statement Charges that may be introduced any Late Payment Charges; and. an Eligible Vehicle) which are registered on the Department of Transports National Vehicle Database File (NVDF).6.2The registered owner of an Eligible Vehicle may be required to submit evidence of the vehicles eligibility when seeking to apply for the scheme.6.3 Under the Scheme account holders will receive refunds in accordance with the published Scheme rules6.4The Scheme Rules set out the overall limitations contemplated by the Scheme, including the fact that the Scheme is subject to review by the Minister for Transport Tourism and Sports who may vary certain aspects of the Scheme from time to time, including in relation to the Annual Maximum Eligible ETC Limit.6.5Customers should note that the Scheme Rules specify that an Annual Maximum Eligible ETC Limit is to be applied per Eligible Vehicle regardless of which Tag Service Provider you have an account with.6.6Refunds will be credited to the Account associated with the electric vehicle Tag where there is a valid tag transaction made by the Eligible Vehicle. to exercise the right to cancel you must make a written request for cancellation; However, this Agreement will take effect between us and you will no longer have the right to cancel this Agreement on the earlier of: (1) The expiry of the fourteen-day period referred to at 2.3(c) above; and (2) The date and time you make a journey on the M50 toll such that the toll you are liable to pay is the toll applicable to the holder of an Account. To view a list of your journeys, log in to your eFlow account and click Journeys. You activate your online account by setting up your username, password and security question. My Account Learn how to manage your account, recover, and update your account details. If you use other toll roads*, you will need to pay the tolls at the booth as you use them. If you select to receive your statements by email, every month well email you a link to your statement. Please remember, customers using our Video Tolling option can only do so for the M50 Toll Road. Just edit your information, and off you go. You can find your username on any correspondence that eFlow has sent to you. Learn how you can pay your toll before or after your journey. Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. Select your reason for closing your account in the drop down menu. (in the case of a Post pay Account) the amount due to eFlow on the next Payment Date shall be increased by the amount due in respect of such Toll, provided that where you have breached this Agreement (whether by reason of failing to pay to eFlow any amount due to it in accordance with this Agreement or otherwise or, in the case of a Pre pay Account, the balance of such Pre pay Account being less than the Minimum Balance), you may not be able to avail of this right. No additional account login is created to access your eFlow account. You can add any number of Authorized Users to a single account. If a tag registered account becomes suspended, the tag will become inactive and will not work on the M50 toll or any other toll roads. For the purpose of resolving disputes, eFlow retains photographic images of all transactions on the M50 Toll Road for a limited time period.12.2In the case where eFlow has incorrectly posted a charge to your Account and / or charged you incorrectly, eFlow will refund the amount incorrectly charged to your Account. Select whether the new payment method is a credit card, debit card or direct debit. In the app, select "add money", type in how much you want to move and select the connected current account with the direct debit set up. Keep it as accurate as possible by giving regular meter readings. Pick an account. Bank working days are Monday to Friday excluding bank holidays. Learn how to pay your M50 toll with a car youve rented. WeveupdatedoureFlowstatement.Forhelpunderstandingyourstatementclickhere. Learn how to manage your account, recover, and update your account details. If you are on a standard variable tariff, your supplier is legally allowed to increase it to the level of the price cap - the maximum amount that households can be charged for their energy usage . If you wish to download your statement for further use, click the page icon which will generate a PDF of your statement. EFLOW allows you to run containerized Linux workloads alongside Windows applications in Windows IoT deployments. Click the Edit Payment Method button. As per clause of the eFlow Terms and Conditions, there is a charge of 20.00+VAT for each unreturned eFlow tag. There are two ways to deploy EFLOW (PowerShell and Windows Admin Center) and two ways to provision the virtual machine (manual provisioning using the connection string and manual provisioning using X.509 certificates). You will be charged the unregistered toll rate in this case. These terms and conditions, together with the Account Application Form set out the agreement (the Agreement) between you (you or the Customer) and Transport Infrastructure Ireland (for these purposes, eFlow) in relation to the opening and operation of an account with eFlow and, if applicable, the related supply and use of an electronic tag (hereafter referred to as the Tag) on the M50 Toll Road and other Toll Roads in the Republic of Ireland.eFlow may alter, amend, or otherwise change the terms and conditions of the Agreement at any time by providing written notice to you, either by post or email of such terms and conditions.Alterations, amendments or other changes will also be posted online at www.eflow.ieYou are responsible for maintaining up-to-date customer information in accordance with clause 4.4 below, including your address, contact information, vehicle information and registration details, and payment information. Login to your eflow account with your username and password. (in the case of a Pre pay Account) will have deducted from it the amount due in respect of such Toll; or. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. Log in to eFlow.ie with your username and password. If you would like to update your postal address this can be completed under the Billing Address heading. You should make changes to the customer information online by logging into your online account onwww.eflow.ie. You will need your eFlow username and password to access it. by posting to: eFlow; PO Box 13294, South City, DSU, Cork, by email or by facsimile transmission to: such email address or facsimile number as may be notified from time to time; or, by posting or delivering to such address as is recorded in the Account Application Form (as may be changed from time to time in accordance with this Agreement). Simply, a Direct Debit is an instruction from you to your bank or building society. Verifying your email address ensures that we have your correct email address, which is important for security and data protection purposes. Such Fees will be debited to your Account for each Charge Period.11.2The Account Fee payable for each Tag issued in connection with a vehicle assigned to Tag Tolling is 1.00 plus VAT for every month or part there of where the Customer has a valid Tag assigned to a registered vehicle. Find out about the payment deadline, what to do if you forget to pay your toll and appealing a penalty. not transfer or share a Tag with another vehicle to attempt to make an electronic payment of a Toll. "Payment Method" means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customer's payment account, digital wallet or such other payment method as eFlow may from time to time approve. At present, it is not possible to change the date when payment will be automatically taken from your eFlow account. To do this, you will need your eFlow account number, surname and an active vehicle registration number. There are two steps to reactivate your eFlow account: To pay the balance on your account, log into your account and click Make Payment. From here, you can download or print your statement. This link will expire after seven days, but a new verification email can be requested through our online form or through our Twitter or Facebook pages. the Account Start-up Balance for each Pre pay Account is forty euro (40.00) for each Registered Account; you are responsible for maintaining at all times the Minimum Balance in such Pre pay Account; when you incur a liability to eFlow in accordance with this Agreement, eFlow shall deduct (and you hereby authorise eFlow to so deduct) from the Pre pay Account (and make such deductions from the applicable Account Balance) all amounts due to it in accordance with this Agreement, including, without limitation, those referred to in clause 8.1; you hereby authorise eFlow to give instructions to debit your payment account from time to time with an amount equal to: such other amount as may be necessary to ensure that the Account Balance on your Pre pay Account is at least equal to the Minimum Balance, in accordance with the Payment Method associated with the Account; you are responsible for ensuring that your chosen Payment Method is valid and that sufficient funds are available in the Payment Account to enable payment of all amounts due to eFlow in accordance with this Agreement; when you incur a liability (including, without limitation, in respect of those referred to in clause 8.1) to eFlow in accordance with this Agreement, eFlow shall include such amount in the Post pay Account and the Account Balance shall be adjusted to take account of such amount; and. Such adjustments will be presented in detail or summary on the applicable Account Statement.7.5You are not entitled to interest on any sums received by eFlow pursuant to the terms of this Agreement.7.6If you: you shall within twenty-four (24) hours notify eFlow of such cancellation, alteration or intention and shall discharge forthwith all amounts due to eFlow.7.7Direct Debit Payments available in line with SEPA (Single Euro Payments Area) SEPA is an EU initiative designed to change the way electronic payments are processed in the EU. the information disclosed to eFlow in connection with this Agreement is true and correct; you have validly accepted this Agreement; and. Such access is subject to the terms of this Agreement and the Terms of Website Use which are set out on the Site at the time of such access. Discover SEPA Direct Debit Core rulebook and implementation guidelines SEPA Direct Debit Core public consultation any other sums and charges due to it pursuant to the terms and conditions of the Agreement. The amount can change with each payment. Update the payment details on your account. Under the 2020 Budget, DoT secured funding to support a reduced tolling scheme for Low Emission Vehicles (LEV), broadening the previous Electric Vehicle Toll Incentive Scheme. A Direct Debit is an easy and convenient way to make payments. install and use the Tag in the Registered Vehicle for which the Tag is issued in accordance with the instructions provided and shall ensure that the Tag is properly mounted; only use the Tag in accordance with this Agreement for the Registered Vehicle listed in the Account Application Form and in respect of which the Tag was issued; not transfer, sell, dispose of, damage or tamper with the Tag or use the Tag fraudulently or illegally; exercise all possible care to ensure that the Tag is not lost, stolen or misused and to take all reasonable steps to ensure the safety of the Tag; provide eFlow all information in your possession regarding any loss, theft or Misuse of the Tag and take all steps eFlow deem necessary to assist the recovery of a Tag; or. Please follow the PowerShell deployment and provision the machine using the connection string from the IoT Hub. Had a direct debit taken . The tolling Scheme will be administrated by Transport Infrastructure Ireland (TII) on behalf of DoT. Closed accounts cannot be reopened. The company need to notify you of any change to the amount or date. While direct debits can be cancelled . The amount which will be taken from you every month is the balance owed on the last day of the previous month. whether the Account is to be a Pre pay Account or a Post pay Account. Select Alternate 1 in the drop-down menu under the Payment Priority column of the card you would like as your secondary payment method. If your postal address is different to your billing address, select the Delivery/Shipping Address is different to Billing Address box or the Mailing Address is different to Billing Address box and enter your new address in the form that will appear. If you would like more control over when you make payments to us, you can choose the Pay Outstanding option on eFlow.ie and pay some or all of the current months bill. You shall continue to be liable for any use made of the Tag until eFlow has been notified of the Tag being damaged, lost or stolen and the Tag has been cancelled by eFlow.15.2For purposes of this Agreement, damage is defined as the rendering of the Tag defective or inoperable due to tampering, abuse, improper use, battery leaks, defacement, or accidental destruction.15.3Following notification to eFlow in accordance with clause 15.1 above, eFlow shall cancel or otherwise disable the Tag and no further use may be made of the Tag.15.4Where you lose or damage a Tag, you shall not be entitled to a replacement Tag free of charge but may re-apply for a new Tag at the cost of 20.00 plus VAT or such other cost as applicable at that time. The Mandate is the formal approval given by the Debtor allowing the Creditor to collect future payments on his/her bank account. These photographs/ images are retained for the purpose of enforcement and to address and resolve any disputes that may arise in relation to a vehicle or an account.For further information on how we collect and process your personal data, please see the eFlow Privacy Statement and eFlow Data Protection Notice in our Downloads section [here].

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